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Continuous Improvement Workshop

September 13, 2018 @ 8:30 am - 12:00 pm


2017 Baldridge Award Winners
Taking the Performance Excellence Journey: A Continuous Improvement Workshop

For business, not-for-profits and government organizations
To start a journey of excellence and performance improvement

Join us for a workshop conducted by the 2017 Baldrige-winning team from the City of Fort Collins. The workshop is ideal for performance improvement executives, strategy executives and leaders of quality initiatives.

Fort Collins was faced with challenges that are likely similar to those that you face and they were able to break-through to excellence, so they will show you how they did it.  Participate in an interactive discussion about how to begin, how to marshal the talent and energy of your entire organization, how to create a breakthrough leadership system, and then how to align your improvement strategy with goals and key metrics.

Leave with a plan to start, work and sustain process excellence in your organization.


Tyler Marr is an Ethan Allen and Buford Watson scholar, summa cum laude from Colorado State University in 2014 with a B.A. in Economics and Political Science. He went on to Kansas State University to complete his Masters Degree in Public Administration and turned his highly accomplished internship into his current position as Policy and Project Analyst and part of the Baldrige Team at Fort Collins. Tyler is known for his energy and candid style as he describes the city’s journey toward operational excellence.

Terry Runyan is a graduate of University of Northern Colorado and holds a Master of Science in Management from Regis University. She is the Performance Excellence Program Manager at Fort Collins. She also worked at North Colorado Medical Center where she enhanced performance, improved customer service, and built quality relationships with established and ad hoc workgroups across the organization. An experienced coach, Terri is known for her empowering and action-oriented style.

Tyler and Terri will lead a 3-hour workshop focused on the Journey to Excellence. Whether you are seeking the Baldridge Award or simply recognize the value of a leaner, empowered organization committed to process excellence and continued improvement, this workshop will be valuable. Learn about Fort Collins’ “recipe for success” with hands-on exercises and sharing of best practices.


September 13, 2018
8:30 am - 12:00 pm

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